Skip to content
Corporate & bulk orders: +91 90000 00001 Order support: +91 90000 00000 · Free shipping above ₹699

Policies

Terms of service

Last updated 15 October 2026. Questions? Contact us.

These terms apply when you browse or buy from this website, operated by [Registered company name], Your registered address, City, State 000000 ("Steelora", "we"). By placing an order you agree to them.

Accounts

You're responsible for keeping your password safe and for activity on your account. Please give accurate details so we can deliver your orders.

Products and prices

  • All prices are in Indian rupees and include GST. Shipping is shown separately at checkout.
  • We try to show colours, finishes and sizes accurately; slight variations can occur with handmade polishing.
  • If a product is listed at a clearly wrong price, we may cancel the order and refund you in full.

Offers and coupons

Sales, slab discounts and coupons are valid for the stated period and conditions, can't be exchanged for cash and may be withdrawn at any time. One coupon per order.

Orders and payment

An order is confirmed when you receive our confirmation email. Online payments are processed securely by Razorpay. Cash on delivery is available up to ₹25,000 and may be refused for repeated undelivered COD orders.

Shipping, returns and warranty

See our shipping, returns, cancellation and warranty policies.

Use of the website

Content, photos and designs on this site belong to Steelora. Don't copy them for commercial use, attempt to disrupt the site, or use it for anything unlawful.

Liability

Our liability for any order is limited to the amount you paid for it. We aren't liable for indirect losses or delays caused by events outside our control.

Governing law

These terms are governed by the laws of India. Courts at [your city] have exclusive jurisdiction.